Agile

FLEX’CARE
Assistance close
at hand

LONG-TERM PERFORMANCE

Flexmind’s support offers you a complete, flexible and efficient service, to maximise your ROI.

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    There’s a Flex’Care offer suited to every service level:

    FLEX’CARE
    OPEN

    • Support and corrective maintenance
    • Billed by the hour
    • No term commitment
    • 5 hours / month minimum

    From

    €750/month

    No minimum commitment

    FLEX’CARE
    comfort

    • Corrective Maintenance + Preventive Maintenance + Application Management
    • Monthly situation report (KPIs)
    • Silver SLA
    • Billed by the ticket or by the hour
    • Month-end billing, possible to carry over unused hours up to 10% of contract

    For additional information, do not hesitate in contacting us!

    FLEX’CARE
    premium

    • ‘Comfort’ contract + 2 infrastructure audits & performance optimization included at no charge
    • Weekly situation report (KPIs)
    • Gold SLA
    • Billed by the ticket or by the hour
    • Month-end billing, possible to carry over unused hours up to 15% of contract

    For additional information, do not hesitate in contacting us!

    MAXIMISE OPERATIONAL EFFICIENCY

    Our business, functional and technical experts are committed to guaranteeing you continuous optimisation of your IT Systems. Our dedicated service will assist you on a daily basis and allow you to see real-time progress on issues that you may encounter.

    UNIQUE SOLUTIONS BECAUSE YOU ARE UNIQUE

    At Flexmind, each customer is unique. It therefore seems only natural that we offer personalised packages for assistance and system maintenance.. We will keep you up to date of all tech and regulatory news that may affect your business, so you are always ready for tomorrow.

    Our different service levels:

    • Corrective maintenance: We will fix any problems or malfunctions that you encounter on any of your covered applications, to ensure that you benefit from continuous service.

    • Preventive maintenance: This service is designed to identify and propose changes to applications to help prevent possible malfunctions

    • Application Management: Our Application Management service includes corrective maintenance as well as software enhancements and improvements. This services covers improvements and provision of new functionality, which can have significant business benefits and is particularly technically challenging.

    Download our brochure in PDF format Download

    NEWS
    FlexMind

    The role of our software integrators is also to always be abreast of new technologies, and to stay up to date on regulatory frameworks, to ensure that we can provide you the best, most up-to-date solutions. Check out our news!

    Flex’PRIDE

    Our reputation is our brand

    SOLUTIONS
    BY FLEXMIND

    POWERFUL, INNOVATIVE AND AGILE.
    ALWAYS SMART.

    POWERFULL

    FLEX’BUILD
    EXPERT INTEGRATION

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    INSTANT

    FLEX’READY
    PACKAGED SOLUTIONS

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    EASY

    FLEX’U
    EXCEPTIONAL TRAINING

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    LET’S TALK, SHARE OR GET TOGETHER

    Contact us

    An expert is available to take your call.

    01 40 26 28 43

    How to Find Us

    Drop by our offices!

    37 Boulevard des Capucines
    75002 PARIS

    Send us a message




      To know and exercise your rights, including the withdrawal of your consent to use the data collected by this form, please consult our privacy policy.